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FAQs
How long does it take to groom my dog?
The time it takes to complete a full groom on your dog is usually 1-2 hours. But certain factors can effect time such as age of dog, condition of coat, the dogs temperament, breed and style of cut.
How often should my dog be groomed?
A full groom for your dogs should usually be done every 6-8 weeks. You can visit every 3-4 weeks in between full grooms for a bath, brush and tidy which will keep you dogs coat in the best condition.
Are you insured?
Yes, Mutz & Cutz is fully insured and policy is available to view by request.
Do you do ear plucking and anal glands?
Yes and no. I do ear plucking but anal glands should be done by your vet due to the invasive nature and risk of infections.
Why is grooming important?
We all want our pets to live a full, and healthy life. One way to achieve that is regular grooming, not only does it help keep your pet looking good, but it also provides many health benefits such as-
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Better hygiene and smell! ...
Check and treat fleas. ...
Early detection of any skin and health issues. ...
Reduces the chances of ear infections. ...
Trimming nails reduces the risk of developing bad posture or bone deformations. ...
Healthy and shiny coats which shed a lot less.
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What is the purpose of a dogs coat?
A dog's coat is composed of two layers: a top coat of stiff guard hairs that help repel water and shield from dirt, and an undercoat of soft down hairs, to serve as insulation. Dogs with both under coat and top coat are said to have a double coat.
Dog owners duty of care
Animal welfare act 2006.
All dog owners have a duty of care and are required by law to ensure the welfare and needs of their animals are met by the below;
The need for a suitable diet;
Ensuring that the animal can exhibit normal behavior patterns;
That they have a suitable environment;
To be housed with or without other animals;
Protection from suffering,disease and injury
How do IÂ book an appointment?
You can phone me 07495682202
you can email mutzandcutz@gmail.com​
We are very active on Facebook and Instagram so you can message me and talk on chat. Click the social media icons on the top of the page to visit our pages.
There is a contact section on the website which will send your message directly to my email address.
Will I have a choice of styles?
We offer a range of styles for you too choose from. Styles available for your pet will depend on the condition of the coat and the temperament. We offer free consultations.
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Do I need to inform the groomer if my dog is prone to any aggressive behaviour?
we need to know if your dog is prone to any types of aggressive or difficult behaviour so we can take the necessary precautions.
When we are dealing with dogs that have difficult or aggressive behaviour, we need to work with their owner as well, so these dogs can be supported into accepting the grooming procedure.
Some really aggressive dogs that we work with will need to come in at the end of the day with the owner.
Can you remove the knots and matts from my dogs coat?
Animal welfare act 2006.
This is a common asked question. We can remove matts using various methods, techniques and products, but this can also depends on many other factors.
The hair left after knot and matt removal depends on many contributing factors. The severity (tightness and extent of the mats) as well as the disposition of the individual animal.
We use every technique to save coat and style as owners wish but we also need to put humanity before vanity, so please be guided by our professionals when deciding the best course of action for your pet.
Sometimes to remove the coat and start again is the ONLY option.
Ideally regular weekly brushing and combing of your pet as well as regular grooming appointments will avoid the build up of knots and the need to remove coat, it also encourages a healthy coat and skin.
There will usually be an additional charge for knot and matt removal, prices are determined from the individual pet requirements and any contributing factors.
The animal welfare act stipulates it is an offence to cause animals pain or discomfort and we reserve the right to remove coat if we feel this is in the benefit of the animal in question.
Why cant you give me a definite price?
Prices are set realistically depending on the breed and work to be carried out, we cannot give you a set price without seeing your dog and the work to be carried out. You may incur additional charges for removal of stubborn knots, overdue and unkempt coats, aggressive behaviour or flea baths.